Dataware Systems

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Industry : Technology
Fonality made life simpler.
- Gail Alster
Sales Manager
About the Customer

Dataware Systems is a 30+ year old technology company helping
businesses increase sales and margins using affordable technology.
They utilize the resources best suited to their client;s company and then
create an integrated solution.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a
large initial investment
• Find a phone system that could grow with their business
• Find a phone solution that provides outstanding customer service
• Provide a business phone solution that is flexible and easy to install
and manage
• Improve departmental and customer communications

The Solution:

• Standard Edition
• Saved Dataware Systems $300 a month on their long distance
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters