DigitalTec Solutions

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Industry : Technology
The Auto Attendant improves our phone call direction.
- Peter Humpton
Manager
About the Customer

DigitalTec Solutions (DTS ) is an authorized distributor in the U.S. for the Sportstec SportsCode suite of sports video analysis performance analysis software for college coaches and high school coaches. DTS is the number one distribution partner in the United States for sports video editing software and services from Sportstec.

Challenges:

• Improve departmental and customer communications
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a business phone solution that is flexible and easy to install and manage
• Find a phone system that could grow with their business

The Solution:

• Standard Edition for 3 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all aspects of phone system remotely or a user panel for individuals allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters