Dytek LLC

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Industry : Technology
Fonality offered us the ability to work from home and also to have a better quality autoattendant.
- Joshua Strickland
Owner
About the Customer

Since 2001, Dytek LLC has provided web-hosting and has been building websites. Dytek was started with a simple focus in mind of providing their clients with the technology they needed by helping them setup and maintain websites and online services that make a value based impact for their business, adding productivity and market share.

Challenges:

• Allow employees to work remotely from home, as if they are in the office
• Project a professional sound and feel to customers calling in
• Improve departmental and customer communications

The Solution:

• Professional Edition for 7 employees
• Saved Dytek LLC approximately $200 a month
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office