M3 Engineering Group

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Industry : Engineering
We have more flexibility with using our phones.
- Marjorie Melton
President
About the Customer

M3 Engineering Group P.C. (M3) is a consulting firm that provides engineering
planning, design and LEED support for public and private clients in variety of
areas of Civil and Environmental Engineering, including water, wastewater,
stormwater, roadway, structural, site development and sustainability

Challenges:

• Provide a business phone solution that is flexible and easy to install and
manage
• Provide a quick, plug and play solution that doesn’t disrupt business
• Find an affordable solution that didn’t require a capital expense or a large
initial investment

The Solution:

• Professional Edition for 3 employees
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters
• FindMe allows callers to find employees wherever they are: on cell phone,
at home, or at a branch office
• Conference Bridges