PowerPro Tech

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Industry : Technology
Fonality gave us the ability to work from home offices and still act as a cohesive unit.
- Matthew Lang
CTO
About the Customer

PowerPro Tech is a managed service provider located in Morristown, NJ.

Challenges:

• Connect remote employees to the main phone system
• Allow employees to work remotely from home, as if they are in the
office
• Improve customer response times, especially sales inquiries

The Solution:

• Professional Edition for 3 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office
• Conference Bridges