Softel USA

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Industry : Technology
 
About the Customer

Softel is the global leader in key TV & video technologies including subtitling & captioning, interactive TV, MPEG stream processing, optout cuing, and Teletext. Through a full range of products, professional services and bespoke development, they enable broadcasters across the world to reach as many viewers as possible.

Challenges:

• Provide a business phone solution that is flexible and easy to install and manage
• Provide a quick, plug and play solution that doesn’t disrupt business
• Project a professional sound and feel to customers calling in
• Improve departmental and customer communications

The Solution:

• Professional Edition for 10 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office