The Harvest Consulting Group

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Industry : Technology
The Fonality solution is much easier, allows everyone to use the same solution from home, and is much more cost effective.
- Stephane Sarkiss
Operations Manager
About the Customer

The Harvest Consulting Group specializes in T Recruiting, IT Consulting, & Business Advisory Services. Their recruiting team takes time to understand their clients’ business needs which enables them to successfully deliver results that take care of those needs.

Challenges:

• Allow employees to work remotely from home, as if they are in the
office
• Connect remote employees to the main phone system
• Improve departmental and customer communications
• Provide a phone solution that is flexible and easy to install and
manage
• Provide a quick, plug and play solution that doesn’t disrupt business

The Solution:

• Standard Edition for 5 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters