Preferred Telephone Services

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Industry : Telecommunications Services
With Fonality I was able to start my business without huge start up costs.
- Denise Grove
Owner
About the Customer

Preferred Telephone Services is an answering service located in New Jersey that specializes in small businesses.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage
• Find a phone solution that could grow with their business

The Solution:

• Professional Edition for 1 employee
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all aspects of phone system remotely or a user panel for individuals allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office
• Conference Bridges