Spirit Trucking

download pdf
Industry : Transportation Services
 
About the Customer

Spirit Trucking, located in Bellevue, Washington, helps their customer’s
move freight.

Challenges:

• Improve customer response times, especially sales inquiries
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a business phone solution that is flexible and easy to install and manage
• Provide a quick, plug and play solution that doesn’t disrupt business
• Find a phone system that could grow with their business
• Improve departmental and customer communications

The Solution:

• Standard Edition for 7 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters