Star Sensor Technologies, LLC

download pdf
Industry : Telecommunications Services
As a small company we really need to control our expenses. Fonality made it possible to save money, experience a high degree of support when required, and all with ease of the user controlled portal. It is just what we need.
- Tony Rangel
Managing Director
About the Customer

Star Sensor Technologies, LLC is a prominent Telematics expert in the areas of Supplier Relations, Supply Chain Management, and proprietary Asset Tracking application modularly designed to operate on all popular OS platforms. They remove the guess work to enable a “one stop shop” to firms who have the direct relationship or have a distribution channel that can be used to promote an in-house GPS Tracking solution.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a business phone solution that is flexible and easy to install and manage
• Project a professional sound and feel to customers calling in
• Improve customer response times, especially sales inquiries

The Solution:

• Standard Edition for 3 employees
• Saved Star Sensor Technologies at least $120 a month
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters