eJet

download pdf
Industry : Transportation Services
“Fonality enables our worldwide remote offices.”
- Joshua Marks
CFO
About the Customer

eJet offers aviation services and maintenance.

Challenges:

• Connect remote employees to the main phone system
• Allow employees to work remotely from home, as if they are in the
office
• Improve customer response times, especially sales inquiries
• Stay ahead of the competition by making customer contact a priority
• Find a phone solution that provides outstanding customer service
• Improve customer response times, especially sales inquiries
• Find an affordable solution that didn’t require a capital expense or a large initial investment

The Solution:

• Professional Edition for 9 employees
• Saved eJet tens of thousands of dollars in equipment and in VOIP
usage charges
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office