Pangaea Logistics Inc

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Industry : Transportation
The phone system allows us a cost effective way to obtain multiple calls at any given time, which is extremely important to us
- Antonio Vozzolo
President
About the Customer

Pangaea Logistics, Inc. is a full service international shipping and
relocation company. we provide specialized services to our clients for a
wide variety of commodities

Challenges:

• Improve customer response times, especially sales inquiries
• Find a phone solution that provides outstanding customer service
• Provide a business phone solution that is flexible and easy to install and
manage
• Project a professional sound and feel to customers calling in
• Provide a quick, plug and play solution that doesn’t disrupt business

The Solution:

• Standard Edition for 2 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call