Pulse Medical Transportation, Inc.

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Industry : Transportation Services
 
About the Customer

Pulse Medical Transportation, Inc. offers non-emergent and emergent medical
transportation including ambulance and wheelchair vans.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large
initial investment
• Provide a business phone solution that is flexible and easy to install and
manage
• Project a professional sound and feel to customers calling in

The Solution:

• Call Center Edition for 10 employees
• Saved Pulse Medical Transportation approximately $15,000 compared to
traditional phone systems
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone,
at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing