The Steven King Agency

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Industry : Transportation Services
The service and support for Fonality is second to none.
- Tammy Faulkner
Administrative Assistant
About the Customer

The Steven King Agency is a transportation specialist, utilizing flatbed,
step decks,double drops,RGN, heavy haul and even hotshot. Their
drivers are on time, respectful and hard working.

Challenges:

• Provide a phone solution that is flexible and easy to install and
manage
• Improve departmental and customer communications
• Find a phone system that could grow with their business
• Stay ahead of the competition by making customer contact a priority

The Solution:

• Standard Edition for 5 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters