New Millennium Title

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Industry : Banking
 
About the Customer

New Millennium Title Group is one of the fastest growing title companies in the country, doing business in all 50 states. They are focused on providing the best service in the industry, putting their customers
first. Their dedicated closers and notary network allows them to close anytime, anywhere.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Find a phone system that could grow with their business
• Project a professional sound and feel to customers calling in
• Improve departmental and customer communications

The Solution:

• Standard Edition for 34 employees
• Saved New Millennium Title Group approximately 50% on their long distance
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all aspects of phone system remotely or a user panel for individuals allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters