Everitt

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Industry : Business Services
Fonality gave us a more professional appearance, and made it easier for our clients to access the right person.
- Mark Bowlin
President
About the Customer

Everitt is a branding and visual communications agency for organizations, small and large. From web sites and interactive digital marketing, to brochures and signage, they create effective branding tools for a variety of situations and needs.

Challenges:

• Project a professional sound and feel to customers calling in
• Find a phone solution that could grow with their business
• Provide a business phone solution that is flexible and easy to install and manage
• Find an affordable solution that didn’t require a capital expense or a large initial investment

The Solution:

• Call Center Edition for 14 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing