gcg|Connect

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Industry : Advertising
 
About the Customer

gcg|Connect is an advertising agency that designs and implements communication strategies to bring emotional relevance to their clients brands.

Challenges:

• Provide a business phone solution that is flexible and easy to install and manage
• Find a phone system that could grow with their business
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Project a professional sound and feel to customers calling in

The Solution:

• Standard Edition for 15 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all aspects of phone system remotely or a user panel for individuals allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters