iNet

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Industry : Financial Services
Fonality... shortcut to the 22nd century!
- Michael Jones
President
About the Customer

iNet provides lending and insurance for boats, RVs, and motorcycles. Multiple lending and insurance providers have partnered with iNet, enabling them to provide competitive solutions for all types of credit.

Challenges:

• Improve departmental and customer communications
• Provide a business phone solution that is flexible and easy to install and manage
• Improve customer response times, especially loan inquiries
• Find a phone system that could grow with their business

The Solution:

• Call Center Edition for 13 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing