JSI Capital Advisors

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Industry : Finance
We had a very old PBX system that no one in the office knew how to operate and it eventually died. We went without voice-mail for a few months while researching solutions. Your system is easier to understand and customize. In fact, we just changed ISPs an
- Maurine Curtin
IT DIrector
About the Customer

JSI Capital Advisors is a financial advisory firm that specializes in the
telcommunications sector. They provide valuation, transaction advisory
and research services, publish an annual Phone Lines book which tracks
all of the independent local exchange carriers in the country, including
access line counts and contact information.

Challenges:

• Move off an aging PBX that was unreliable and failing
• Easy to customize features
• Allow remote access to voicemails
• Stay ahead of the competition by making customer contact a priority
• Improve employee communication

The Solution:

• Professional Edition for 15 employees
• Voicemail to Email allowed president to have his voice-mails emailed
to him which was key in terms of rapid-response and compliance
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office