Mallah Furman

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Industry : Finance
PBXtra offers a full unified communications solution for a small businesses price tag.
- Brandon Bowers
Director of Information Technology
About the Customer

Mallah Furman, PA is a CPA firm based out of South Florida. Their
offerings include a full range of services such as Tax Preparation, Audit,
Compilations, Litigation, Valuations, and more.

Challenges:

• Move from an expensive, traditional PBX system that required
maintenance and fees for adds, moves and changes
• Reduce long distance charges, overhead
• Improve communication amongst employees
• Improve customer response times

The Solution:

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Professional Edition, combined with HUD, improved
communications amongst their 32 employees. In addition, Fonality’s
solution reduced maintenance and long distance costs.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-to-use
interface. Now, employees can manage calls, presence/status, queues,
all directly from their desktop, with just the click of a mouse.