The March Group

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Industry : Financial Services
The March Group found longsought telephony stability with Fonality at a fraction of what stability was supposed to cost.
- Perry Sheraw
Senior Vice President
About the Customer

The March Group has helped countless business owners realize their
exit planning dreams through value assessment, growth strategies and
corporate funding.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a
large initial investment
• Improve departmental and customer communications
• Connect remote employees to the main phone system
• Stay ahead of the competition by making customer contact a priority
• Provide a business phone solution that is flexible and easy to install
and manage

The Solution:

• Call Center Edition for 25 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing