Diagnostic Clinic of Houston

Founded in 1957 by a small group of physicians who believe
passionately in quality medical care, Diagnostic Clinic of Houston has grown into a professional group of physicians and specialists housed in state-of-the-art facilities in Houston’s prestigious Texas Medical Center. Patients from throughout the region and many foreign countries count on them, not only for diagnosis, but also for a wide variety of treatment options.

• Improve departmental and customer communications
• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage
• Stay ahead of the competition by making customer contact a priority
• Improve customer response times

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved
communications amongst Diagnosic Clinic of Houston’s 49 employees.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-to-use
interface. Now, employees can manage calls, presence/status, queues,
all directly from their desktop, with just the click of a mouse.

Founded in 1957 by a small group of physicians who believe
passionately in quality medical care, Diagnostic Clinic of Houston has grown into a professional group of physicians and specialists housed in state-of-the-art facilities in Houston’s prestigious Texas Medical Center. Patients from throughout the region and many foreign countries count on them, not only for diagnosis, but also for a wide variety of treatment options.

• Improve departmental and customer communications
• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage
• Stay ahead of the competition by making customer contact a priority
• Improve customer response times

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved
communications amongst Diagnosic Clinic of Houston’s 49 employees.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-to-use
interface. Now, employees can manage calls, presence/status, queues,
all directly from their desktop, with just the click of a mouse.

Founded in 1957 by a small group of physicians who believe
passionately in quality medical care, Diagnostic Clinic of Houston has grown into a professional group of physicians and specialists housed in state-of-the-art facilities in Houston’s prestigious Texas Medical Center. Patients from throughout the region and many foreign countries count on them, not only for diagnosis, but also for a wide variety of treatment options.

• Improve departmental and customer communications
• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage
• Stay ahead of the competition by making customer contact a priority
• Improve customer response times

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved
communications amongst Diagnosic Clinic of Houston’s 49 employees.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-to-use
interface. Now, employees can manage calls, presence/status, queues,
all directly from their desktop, with just the click of a mouse.