HECO Gear

HECO Gear manufactures Planetary Speed Reducers that are applied in swing drives, wheel drives, conveyor drives, winch drives, mixers, augers and numerous other types of Applications. They serve a broad spectrum of industries including construction, refuse, primary metals, food processing, oil field, forestry, agriculture, aerospace, marine, fishing, material handling and mobile equipment.

• Improve departmental and customer communications
• Allow employees to work remotely from home, as if they are in the office
• Provide insight to call analytics
• Find a phone solution that could grow with their business
• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved communications among HECO Gear’s employees.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-to-use interface. Now, employees can manage calls, presence/status, queues, all directly from their desktop, with just the click of a mouse.

HECO Gear manufactures Planetary Speed Reducers that are applied in swing drives, wheel drives, conveyor drives, winch drives, mixers, augers and numerous other types of Applications. They serve a broad spectrum of industries including construction, refuse, primary metals, food processing, oil field, forestry, agriculture, aerospace, marine, fishing, material handling and mobile equipment.

• Improve departmental and customer communications
• Allow employees to work remotely from home, as if they are in the office
• Provide insight to call analytics
• Find a phone solution that could grow with their business
• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved communications among HECO Gear’s employees.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-to-use interface. Now, employees can manage calls, presence/status, queues, all directly from their desktop, with just the click of a mouse.

HECO Gear manufactures Planetary Speed Reducers that are applied in swing drives, wheel drives, conveyor drives, winch drives, mixers, augers and numerous other types of Applications. They serve a broad spectrum of industries including construction, refuse, primary metals, food processing, oil field, forestry, agriculture, aerospace, marine, fishing, material handling and mobile equipment.

• Improve departmental and customer communications
• Allow employees to work remotely from home, as if they are in the office
• Provide insight to call analytics
• Find a phone solution that could grow with their business
• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved communications among HECO Gear’s employees.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-to-use interface. Now, employees can manage calls, presence/status, queues, all directly from their desktop, with just the click of a mouse.