PIKE Insurance Services Inc.

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Industry : Insurance
Fonality streamlined our communications for our satelite offices.
- Justin Duenas
General Manager
About the Customer

PIKE Insurance Services Inc., a leader in the contractors insurance industry, focuses on insuring California Contractors with all of their insurance needs. PIKE Insurance is committed to building relationships. They not only want to offer the most competitive price but also the finest in customer service.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a business phone solution that is flexible and easy to install and manage
• Find a phone solution that could grow with their business
• Improve departmental and customer communications

The Solution:

• Professional Edition for 20 employees
• Saved PIKE Insurance Services Inc. approximately $750 a month
compared to a traditional phone system
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office