Prins Insurance of Sioux Falls

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Industry : Insurance
The Fonality phone system is the best solution for a small business.
- Dick Applequist
President
About the Customer

Prins Insurance of Sioux Falls provides insurance for personal and
business use.

Challenges:
  • Connect remote agents to office and allow customers to reach their agent no matter their location.
  • Provide a business phone system that is flexible and easy to install and manage.
  • Provide a system that can grow with the company's needs.
The Solution:

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved communications amongst their 11 employees as well as customer relationships.

HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-to-use interface. Now, employees can manage calls, presence/status, queues, all directly from their desktop, with just the click of a mouse.