Wilber Lane Law Firm

The Wilber Lane Law Firm began in 1964 as a sole, general practice, representing people in central Illinois. By 1995, the firm recognized a large unmet need in the subrogation area. The subrogation recovery rate needed vast improvement in the companies they serve. The Wilber Lane Law Firm realized that combining the style of a debt collection agency with the clout of a law firm would make it  economically possible to recover millions of dollars in smaller claims.

• Provide a phone solution that is flexible and easy to install and manage
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Project a professional sound and feel to customers calling in
• Improve departmental and customer communications

• Call Center Edition for 48 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are:on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing

The Wilber Lane Law Firm began in 1964 as a sole, general practice, representing people in central Illinois. By 1995, the firm recognized a large unmet need in the subrogation area. The subrogation recovery rate needed vast improvement in the companies they serve. The Wilber Lane Law Firm realized that combining the style of a debt collection agency with the clout of a law firm would make it  economically possible to recover millions of dollars in smaller claims.

• Provide a phone solution that is flexible and easy to install and manage
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Project a professional sound and feel to customers calling in
• Improve departmental and customer communications

• Call Center Edition for 48 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are:on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing

The Wilber Lane Law Firm began in 1964 as a sole, general practice, representing people in central Illinois. By 1995, the firm recognized a large unmet need in the subrogation area. The subrogation recovery rate needed vast improvement in the companies they serve. The Wilber Lane Law Firm realized that combining the style of a debt collection agency with the clout of a law firm would make it  economically possible to recover millions of dollars in smaller claims.

• Provide a phone solution that is flexible and easy to install and manage
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Project a professional sound and feel to customers calling in
• Improve departmental and customer communications

• Call Center Edition for 48 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are:on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing