Burger Professionals

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Industry : Real Estate
What cost us over $60,000 to implement with other companies, we were able to have for about $10,000 with Fonality.
- Doug Burger
Owner
About the Customer

Burger Professionals is a locally owned independent real estate brokerage located in Thurston County, WA. They cover the entire South Puget Sound region including the cities of Olympia, Lacey, and Tumwater, and the towns of Dupont, Yelm, Rainier, Rochester, Littlerock, and Tenino. They also service
Mason, and Lewis counties, including Shelton, and Centralia.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a business phone solution that is flexible and easy to install and manage
• Project a professional sound and feel to customers calling in

The Solution:

• Call Center Edition for 16 employees
• Saved Burger Professionals approximately $1,000 a month compared to a traditional phone system
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing