Integra Realty Resources - Los Angeles

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Industry : Real Estate
Fonality has connected the staff in an interactive way and made handling clients easier. It has also challenged us to expand our thinking technologically in order to become more efficient.
- Karen Randall
Special Projects
About the Customer

Integra Realty Resources - Los Angeles provides real estate valuation and counseling services for a broad range of property types, addressing diverse client needs. Their clients include lending institutions, investment advisory firms, corporations, developers, investors, governmental agencies, and the legal profession.

Challenges:

• Find a phone system that could grow with their business
• Provide a business phone solution that is flexible and easy to install and manage
• Improve departmental and customer communications
• Stay ahead of the competition by making customer contact a priority

The Solution:

• Professional Edition for 20 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office