KaChing KaChing, Inc.

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Industry : Retail
Fonality helps our employees communicate with each other.
- Miranda Freerksen
HR Director
About the Customer

KaChing KaChing, Inc. is an e-commerce website that allows clients to sell millions of brand name products through individual online stores at everyday low prices and earn commissions along the way.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Improve departmental and customer communications
• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage

The Solution:

• Standard Edition for 20 employees
• Saved KaChing KaChing, Inc. approximately $3,000 compared to a traditional system
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all aspects of phone system remotely or a user panel for individuals allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters