Pentagon Farm Centre

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Industry : Retail
Fonality has given us the flexibility to deal with the future!
- Rich Roberts
Business Systems Coordinator
About the Customer

Pentagon Farm Centre is a leading agricultural equipment dealer with 4 locations in Central Alberta. Over the past 25 years, they have grown to become one of North America’s largest volume dealers of the AGCO family of brands.

Challenges:

• Project a professional sound and feel to customers calling in
• Find a phone solution that could grow with their business
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a business phone solution that is flexible and easy to install and manage

The Solution:

• Professional Edition for 34 employees
• Saved Pentagon Farm Centre approximately $200,000 compared to a traditional phone system
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office