Radstons Office Supply

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Industry : Retail
Fonality lets us customize our phone system to our needs.
- Diane Griffin
President
About the Customer

Radstons Office Supply is an independently owned, office products dealership located in Hercules, California. From their new 17,000 sq. foot distribution center, they have been providing office essentials from supplies to furniture, printing & rubber stamps to janitorial, computer & lunch room products to
customers all over the greater San Francisco Bay Area.

Challenges:

• Provide a business phone solution that is flexible and easy to install and manage
• Allow employees to work remotely from home, as if they are in the office
• Provide a quick, plug and play solution that doesn’t disrupt business
• Find a phone solution that could grow with their business

The Solution:

• Call Center Edition for 15 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing