6th Street Consulting

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Industry : Technology
We are now able to offer our customers immediate service by allowing for multiple phone lines and accessibility.
- Michelle Wimer
Office Manager
About the Customer

6th Street Consulting was formed in 2002 as a boutique management consulting firm. Their solutions have helped over a hundred clients, including world-recognized organizations such as the Department of Defense, Siemens, Northrop Grumman, and Westinghouse Digital.

Challenges:

• Improve departmental and customer communications
• Project a professional sound and feel to customers calling in
• Improve customer response times, especially consulting service
• Provide a business phone solution that is flexible and easy to install and manage

The Solution:

• Standard Edition for 17 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all aspects of phone system remotely or a user panel for individuals allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters