Overland Storage

Overland Storage is the trusted global provider of effortless data management and data protection solutions across the data lifecycle.

• Move off multiple systems, including Nortel and ShoreTel, that required a site visit and fees any time a system change was required
• Provide receptionist with visibility to employee presence and status
• Provide call centers with the ability to extract reports on their own, providing insight into employee performance and key statistics
• Improve employee communications

Fonality’s Call Center Edition, combined with HUD, improved communications amongst their 47 employees. The company will save more than $14,000 a year in system maintenance costs with the Fonality system.

HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and organization by consolidating all communication into a single easy-to-use
interface. Now, employees can manage calls, presence/status, queues,
all directly from their desktop, with just the click of a mouse.

Overland Storage is the trusted global provider of effortless data management and data protection solutions across the data lifecycle.

• Move off multiple systems, including Nortel and ShoreTel, that required a site visit and fees any time a system change was required
• Provide receptionist with visibility to employee presence and status
• Provide call centers with the ability to extract reports on their own, providing insight into employee performance and key statistics
• Improve employee communications

Fonality’s Call Center Edition, combined with HUD, improved communications amongst their 47 employees. The company will save more than $14,000 a year in system maintenance costs with the Fonality system.

HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and organization by consolidating all communication into a single easy-to-use
interface. Now, employees can manage calls, presence/status, queues,
all directly from their desktop, with just the click of a mouse.

Overland Storage is the trusted global provider of effortless data management and data protection solutions across the data lifecycle.

• Move off multiple systems, including Nortel and ShoreTel, that required a site visit and fees any time a system change was required
• Provide receptionist with visibility to employee presence and status
• Provide call centers with the ability to extract reports on their own, providing insight into employee performance and key statistics
• Improve employee communications

Fonality’s Call Center Edition, combined with HUD, improved communications amongst their 47 employees. The company will save more than $14,000 a year in system maintenance costs with the Fonality system.

HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and organization by consolidating all communication into a single easy-to-use
interface. Now, employees can manage calls, presence/status, queues,
all directly from their desktop, with just the click of a mouse.