VitaTech Engineering

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Industry : Engineering
Fonality is more efficient and integrative than our last phone system.
- Debra Vitale
Managing Director
About the Customer

VitaTech provides professional EMF engineering services around the world: EMF/EMI/RFI measurements & simulations, human exposure assessments & risks; and, state-of-the-art custom engineered, installed and tested magnetic and RF shielded rooms with written performance guarantees.

Challenges:

• Improve departmental and customer communications
• Find a phone system that could grow with their business
• Provide a business phone solution that is flexible and easy to install and manage
• Project a professional sound and feel to customers calling in

The Solution:

• Call Center Edition for 16 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing