Global Air Travel

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Industry : Transportation Services
 
About the Customer

Global Air Travel, a division of Frosch Travel, is a leading travel agency with a focus on providing the best customer service and the most competitive rates for Air Travel and complete Vacation or Resort planning
packages. Their customers include corporate executives, professionals, students and frequent international travelers.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage
• Improve departmental and customer communications

The Solution:

• Professional Edition for 18 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office