Contact Us  |  Main Line: 1300 874 928  |  Support Line: 1300 434 064 or +612 8484 2601 (select option 2)

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We're always here to help. What can we do for you?

How can we help?

At Fonality, you can count on the support you need, from training, to award-winning customer service.

Technical Support

Calling from Australia:
1300 434 064 OR 1300 874 928 (option 2)

Calling from outside Australia:
+612 8484 2601


Submit a Ticket Online

Email: fonsupport@netfortris.com
OR
Login to cp.fonality.com, click '?' and click on 'Submit a ticket'.


Billing Inquiries

Australia
Phone: 1300 874 928
Email: accounts@fonality.com.au


Sales Support

Australia
Phone: 1300 874 928
Email: sales@fonality.com.au

Support Resources

Fonality Academy & Training Webinars

Our training resource to provide new users, administrators, and advanced users with information that allows them to use their collaborative platform to its fullest extent.

View Fonality Hosted Webinar Archive

Click here to register you and your teams!

Current Customers

Support information and useful tools:

Customer Case Studies

Or call: 1300 874 928

Document Center

Tips for a VoIP Friendly Network - Make sure that your network is VoIP ready to ensure that you have optimal call quality.

Visit our Knowledge Base

Network configuration with router setup - Fonality offers installation advice and settings for our recommended routers.

Downloads

PC Softphone v 1.5

Mac Compatible Softphone (For Supported Deployments only)

Trixbox Software Downloads

Getting Started

Installation Guide

Video Tutorials

Fonality Blog

eBooks & Whitepapers

Our Office Locations

Fonality Pty. Ltd. (Australia)

Suite 5
33 Waterloo Road
Macquarie Park
NSW 2113
1300 874 928

Dallas Headquarters

5340 Legacy Drive
Suite 155
Dallas, TX 75024
877.366.2548

Seattle Headquarters

5601 6th Ave S
Suite 201
Seattle, WA 98108
888.469.5100

Los Angeles Office

200 Corporate Pointe
Suite 300
Culver City, CA 90230
877.366.2548

Manila Office

Level 28 Robinsons Summit Center
6783 Ayala Avenue
Makati City 1226
877.366.2548

 

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About Us

At Fonality, our mission is to help our customers achieve greater success by deploying, managing and supporting technologically advanced, cost-effective business communications solutions.

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Contact Us

Fonality Pty. Ltd.
(Australia)
Suite 5
33 Waterloo Road
Macquarie Park
NSW 2113

Main line:
1300 874 928

Support line:
1300 434 064
or +612 8484 2601
(select option 2)