Fonality Hybrid Private Branch Exchange (PBX) System
With the myriad of advantages it provides, more and more companies are becoming comfortable with hosting applications in the cloud. Whether your company is ready to leverage the benefits of a pure cloud solution or not, Fonality has a solution that enables you to migrate at a pace according to your business needs. Not ready for a pure cloud solution? Fonality provides a unique hybrid-hosted environment by offering a best of breed approach.
With the communication solution hardware residing on the customer’s site, elements such as call security, automatic default failovers and call control remain at the discretion of the customer. In order to increase efficiency and flexibility into the communication solution, the user and administrative control panels reside in the cloud, hosted within one of two Fonality data centres and available 24/7 from anywhere with a network connection. This hybrid approach enables IT managers to focus on the more important elements of growing a dynamic business, rather than worrying about configuration backups and the hassles of rolling a service truck for moves, adds and changes.
How It Works
Flexibility of Hosted Technology
Available software updates Anytime, anywhere access Seamless scalability Configuration backups Moves, Adds, Changes in minutes
Reliability of an On-Premise Server
Investment protection IP PBX on-site Auto PSTN Failover Least cost routing
We have our call centre in Kamakura-City, a region often affected by climate conditions like typhoons. There is always the possibility that our staff cannot commute during these times. Now, we can still work remotely, even from home.