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    Service and Support

    Technical Support and Services You Can Rely On

    Smart Start Installation Services


    When a customer purchases Fonality, the installation process is handled by our team. We will guide you through the Smart Start Installation process to ensure a successful installation and transition to Fonality.

    Smart Start begins with the Configuration Wizard. The Configuration Wizard will gather information about your configuration preferences and deliver it to our team. We will then configure your solution based on the information gathered from the Configuration Wizard.   Your representative will guide you through the installation of the phones and any further configuration.  Telephone and online training is available to make your transition to Fonality quick and hassle-free.

    Special Installation Services

    For clients who prefer a technician on site during the installation, services are available at a daily rate. Specialized remote assistance is also available for an additional fee.

    We're Ready to Help

    Let us know if you'd like to learn more about our installation services and ongoing technical support.

    Technical Support

    Fonality provides industry leading ongoing customer support to our clients.  All clients can receive assistance for routine issues during regular business hours.  Support is provided via telephone, email or online chat.  Emergency support is available 24x7 for serious issues. Give us a call at 1 300 874 928 today to learn more.

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