At Fonality/NetFortris, you can count on the support you need, from training, to award-winning customer support, we are here for you.

Call support: 

Calling from Australia: 1300 434 064;        1300 874 928 (option 2)

Calling from Outside Australia: +612 8484 2659

or explore other options below.


Fonality Support Resources

Fonality Academy - Our training resource to provide new users, administrators, and advanced users with information that allows them to use their collaborative platform to its fullest extent. 

Click here to register you and your teams!

Current customers - Support information and useful tools:

Visit our Knowledge Base

View Fonality Hosted Webinar Archive

Or call: 1 300 874 928

Global Support

Document Center

  • Tips for a VoIP Friendly Network - Fonality wants to make sure that your network is VoIP ready to ensure that you have optimal call quality. There are three very important network- related variables for VoIP - device, bandwidth, and stability.
  • Polycom 331 Manual - This User Guide provides everything you need to quickly use your new phone. 


Getting Started