Fonality Blog | VoIP, Unified Communications, and Business Tips


Unified-Communications-Australia-Day.jpgWith the festive season now behind us, Australians are turning their attention to the next major holiday on our calendar. That's right, Australia Day is just around the corner, which means it's time to get the family and friends together, fire up the BBQ and prepare the backyard cricket pitch for the furiously competitive annual test match. 

Because that's what Australia Day is all about – bringing people together to celebrate the nation that we love. The excuse to achieve this yearly unification across the country is a great thing, something that all aspects of our lives can benefit from.

Updating your communications technology is a smart choice for your small business.   

While you're enjoying the feeling of bringing everyone together this January 26, why not think about how you could introduce more unification into your small business phone systems? There are a lot of reasons why updating your communications technology is a smart choice for your company, but few are as significant as the benefits of enhanced collaboration.

Connectivity and phone systems

When you're planning your Australia Day party this year, one of the first things you will likely do is reach out to your potential guests to gauge the number of people you might be hosting, what everyone's going to bring, and whether anyone has special requirements you will need to meet. Obviously, there's a lot to take into account. 

Thankfully, with the online communication systems of today, this kind of collaboration is easier to achieve than ever. In the small business world, however, not everyone likes to communicate in precisely the same way. Some people might choose to pick up the phone, others may prefer text or email.

Improve your company collaboration with unified communications.

That's where unified communications systems come in giving you the ability to keep all of your interactions under the umbrella of one intuitive application. For small businesses, the simplicity of such a system can make a huge difference to productivity and collaboration.

The good news is, more and more SMEs are starting to sit up and take notice of the technology. Research from Unified Communications Strategies in 2015 found that almost 70 per cent of mid-sized small businesses in the US and Canada were actively interested in adopting unified communications into their company. 

Taking office phone systems into the cloud

While clouds are something you will hopefully be able to avoid while celebrating Australia Day, when it comes to your small business the cloud on the horizon might actually be of great benefit. In the past, most office phone systems ran through technology held on site. As internet infrastructure improves across the country with the rollout of the National Broadband Network, however, more SMEs are opening themselves up to the potential of cloud-based systems.

Implementing a cloud-based phone system can streamline the office communications system.  

Speaking to CIO Insight, independent analyst Karen Kervin says the adoption of cloud-based technology shows that businesses are now comfortable enough with the technology to allow the management of key infrastructure. This vote of confidence is a huge step for unified communications, indicating the products have matured to a point where they can start to make a real impact.

Bringing unified communications to your small business

If you are looking to grow your SME, improving collaboration between yourself and your colleagues is a great way to get the ball rolling. Implementing a cloud-based phone system can streamline office communications, offering the same experience no matter where you are. 

When you are ready to make the leap to a better phone system for your business, the flexibility and increased productivity offered by a unified communications system will be difficult to beat. If you think such a system might be the right fit for you, speak to a representative about the award-winning Fonality communications software today.