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HUD Mobile and Unification

Understanding Unified Communications

 

Unified communications (UC) may not be a household term, but it's becoming an essential element in business productivity.

Industry experts UCStrategies defined UC as “communications integrated to optimise business processes” back in 2006. Yet they also remind us that this definition isn't what's really important.

With UC, one application display rules them all. Manage your phone calls, voicemail, instant messaging (IM), conference calls, email, screen sharing, video conferences, and even see who's at their desk or on the phone (known as "presence") on one screen. That makes it easy to connect quickly and easily with the right people at the right time, from any location or device. UC refers to software that bring together a bunch of communication and collaboration tools into a unified experience. UC gives you one place to connect with everyone in your company as well as with your customers and suppliers. 

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4 Things UC can do for you:Fonality-Australia-Unified-Communication-Benefits-Infographic

Are You There?

No more workplace drive-bys and email strings when you can see who's in the office, in a meeting or on the phone.

Protect Productivity

Our research shows you can recapture up to two hours per day in lost productivity when you use UC in your office.

How Are You?

Powerful reporting and training tools help you monitor and improve performance and even make hiring decisions.

Work Anywhere

Many UC applications let you work from anywhere by keeping you plugged into the office from any web browser or mobile phone.