If your organisation has to add another phone line, what is that process like? With on-premise infrastructure, businesses may end up buying more capacity than they need to factor in future expansion. Modernised cloud PBX from Fonality, on the other hand, allows customers to only pay for the phone line resources they use, adding more as necessary.
While on-premises PBX might not give companies the flexibility they desire, some businesses don't even have that level of service. A lack of features such as easy extension management or compatibility with digital collaboration tools can hold users of legacy systems back from achieving their communications goals.
Legacy phone systems tend to bring expenses with them. This may be the cost of hardware in the data centre, the payments associated with fixing on-premise equipment or the time spent managing the solutions. Outdated phone service contracts may also be incurring extra expenses.
Dealing with the right modern PBX and unified communications provider is a way for organisations to replace legacy vendors that can’t provide sufficient support. Rather than forgetting about customers once their new systems are installed, Fonality support personnel are the point people for all questions about the new technology, whenever called upon.