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Hybrid PBX System

Your Stepping Stone to the Cloud

Fonality Hybrid Private Branch Exchange (PBX) System

With the myriad of advantages it provides, more and more companies are becoming comfortable with hosting applications in the cloud. Whether your company is ready to leverage the benefits of a pure cloud solution or not, Fonality has a solution that enables you to migrate at a pace according to your business needs. Not ready for a pure cloud solution? Fonality provides a unique hybrid-hosted environment by offering a best of breed approach.

With the communication solution hardware residing on the customer’s site, elements such as call security, automatic default failovers and call control remain at the discretion of the customer. In order to increase efficiency and flexibility into the communication solution, the user and administrative control panels reside in the cloud, hosted within one of two Fonality data centres and available 24/7 from anywhere with a network connection. This hybrid approach enables IT managers to focus on the more important elements of growing a dynamic business, rather than worrying about configuration backups and the hassles of rolling a service truck for moves, adds and changes.

Fonality Hybrid PBX Solution

How It Works

Fonality-Premise-Based-Solution-Architecture

Key Features

Flexibility of Hosted Technology

  Available software updates
  Anytime, anywhere access
  Seamless scalability
  Configuration backups
  Moves, Adds, Changes in minutes

Reliability of an On-Premise Server

  Investment protection
  IP PBX on-site
  Auto PSTN Failover
  Least cost routing



We have our call centre in Kamakura-City, a region often affected by climate conditions like typhoons. There is always the possibility that our staff cannot commute during these times. Now, we can still work remotely, even from home.

- Dai Hoshino, eCommerce Director


Interested in our Hyrbid PBX System Solution?

Reach out to us for an in-depth look.