Fonality Blog | VoIP, Unified Communications, and Business Tips

How managed IT services can drive business improvement

Posted by Australia Fonality

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Bring all of your company's IT resources together under one umbrella.

To run a successful business in 2016, you need to have a sophisticated IT infrastructure in place. Using reliable business phone systems is only the very beginning - you also need online channels for communication, a data governance infrastructure and a rock-solid plan for cybersecurity. Without any of the above, your business will surely lag behind the competition.

It might make sense to reach out for help in the form of managed IT services.

It can be difficult to implement all of the above, however, if you don't have the right IT talent available in house. In this situation, it might make sense to reach out for help in the form of managed IT services. A good service provider should be able to help with all of the above challenges and then some.

Bringing essential structure to your business

You can only get so far with business phone systems alone. Eventually, you've got to branch out and adopt a more complete IT infrastructure.

According to the Industry Skills Councils, managing IT for the modern business requires looking at operations from a few different angles. First and foremost, you've got to lend support to employees for the projects they're working on. Whether it's marketing, sales, customer service or anything else, everyone needs the right IT infrastructure to support what they do.

Beyond that, your IT backbone should be able to expedite collaboration. Whether people communicate via calls, emails, IMs or anything else, they should have a system in place that makes it easy for co-workers to work together.

What you need from a provider

When it comes time to look for a provider of managed IT services, you will have no shortage of options in front of you, and you'll need to choose carefully. CompuData recommends looking for a provider with a specific understanding of your industry and the challenges you face in it.

You want a provider that understands the work your company does.You want a provider that understands the work your company does.

Furthermore, you'll want to work with a partner that can offer support to your employees anytime, anywhere. No matter what hours your people work, or whether they're in-house or remote, they should all have access to help with handling IT challenges if they need it.

Uncover a more productive organisation today

Every business needs reliable phone systems to survive from day to day, but that's just the beginning. What you're really looking for is a complete IT skeleton for your business that will drive collaboration and overall productivity.

At Fonality, we're ready to provide that. We offer managed IT services that bring all your company's communications together and enable everyone to get work done quickly and efficiently. There's no better investment in your future than that.